Every business should go through the process of change management. It is inconceivable for any business to go too long without changing some aspects of the way that it works, simply because things change all around them.
The main things that change fall into one of four categories:
Therefore, change management should be the norm in any business, providing you follow the golden rule of change management, which is:
“Never change for the sake of it; only change for real, operational benefits”
The difference between change management and business transformation is one of degree. If your business needs a major overhaul it will no longer be enough for you to carry out a process of continuous improvement of the type that you can deliver through a change management process. You may need to carry out some substantial “root and branch” changes to your business, even if it causes some short term disruption. Such changes come under the heading of Business Transformation.